Benchmarking

Overview

The RBI provides benchmarking products to professionals active in the FM field. These benchmarking products have historically focused on: operations and maintenance, space and project management key performance indicators, health care benchmarks, and other areas of FM interest. Future benchmark reports will engage unique partners who previously were not involved in benchmarking but who have been determined to be potentially strong contributors to the industry.

Process

The RBI benchmarking process is methodically driven based on the key performance indicators identified in answering the key research questions proposed. This process joins IFMA subject matter experts, contractors, collaborators, and RBI staff in the task of developing the best, most useful products in the FM industry. The RBI process is grounded in traditional benchmarking techniques for identifying the best possible key performance indicators.

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