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Welcome to the RBI

The International Facility Management Association (IFMA) has embarked on a new path to deliver essential research that members can use to forge their roles in the facility management (FM) industry. The IFMA Research and Benchmarking Institute (RBI) powers this mission by supporting members’ research and benchmarking needs. Please explore and revisit this website regularly to stay updated on new research reports being developed, benchmarking efforts underway, think-tank participation opportunities and sponsorship possibilities.

FM Research

The RBI focuses on high-impact research on topics and issues that carry the greatest urgency and importance to FMs. All research is based on grounded theory and applied techniques, and yields core industry data and analysis at economical prices. Learn more »


RBI benchmarking studies provide invaluable data FMs can use to evaluate their projects or compare them with similar efforts. The studies cover a variety of areas, with a primary focus on operations and maintenance. These studies are an essential resource for FMs who are driven to meet and exceed industry standards. Learn more »

Support RBI

RBI sponsors help usher the FM industry through a time of explosive growth and innovation while reinforcing their brand presence as an indispensable resource to FMs. Sponsors can support RBI through founding sponsorships, research products, benchmarking software, thought-leadership events and future research events. Learn more »

Latest News

Upcoming Products

FM Succession whitepaper – found in Knowledge Library
January 2023
Middle East Operations and Maintenance Benchmark Report
February 2023
Women in FM – Second installment of Global FM Compensation and Benefits report
March 2023
Technology report – procurement practices
April 2023
North America Qualitative Operations and Maintenance Benchmark Report
May 2023
FM Global Trends Report
June 2023
Global Operations and Maintenance Benchmark report
July 2023
Africa Operations and Maintenance Benchmark Report
Aug 2023
IFMA Cred/Certs Return on Investment – Company Focus
Aug 2023
Space Planning Report – update
Sept 2023
12 Cities O&M w/CRE Focus Benchmark Report
Oct 2023
Life-Cycle Costing – Exploratory Study
Nov 2023
“Making the Case” for FM at the C-Suite
Dec 2023
Succession Planning in FM – Phase I – HR+Human Dimensions
Jan 2024
“Ask the FM Doctor” /Best Practices Web Series
Return to the Office
QTR ongoing

View current products »